The safety and wellbeing of our guests, pilots and employees is and always has been our number one priority. With this in mind we are initially recommencing private flights only from 1st June 2020.
Our COVID-19 procedures, including the cleaning and disinfecting schedule for our aircraft and premises, were developed in consultation with Safe Work Australia Coronavirus COVID-19 cleaning publications.
Customers are encouraged to maintain a high standard of personal hygiene and use the supplied hand sanitiser on check-in.
In the event that you arrive prior to your advised check-in time, you may be required to wait in our outdoor seating area.
Passengers are required to check-in with the provided QR Code, undergo temperature screening and answer the following questions:
In the event that YES is the answer to any of the above questions, you will not be permitted to fly. We ask each guest who may not feel well or are showing symptoms of COVID-19 to contact us prior to your flight to arrange a more suitable time to fly.
Guests who are unable to fly due to illness will be permitted one complimentary flight reschedule. This rescheduled flight must be redeemed within 6 months from the initial flight date. Book to fly before 1st April 2021 and if your plans are affected by COVID-19 interstate or international travel restrictions we’ll gladly refund 100% of your flight.
Complimentary face masks are available upon check-in for use during your flight, or you are welcome to use your own. We respectfully request that you wear a mask as an additional precaution as physical distancing is difficult inside our aircraft. We will still take plenty of photos of you out the front of your helicopter without your face masks on!
Please contact us if you have any further questions and we’ll be in contact as soon as possible.